Yes, you will be required to Register to place an order.

To Register an Individual Account, click HERE

To Register a Business Account, click HERE

Order easily through our online platform.

1. Go to our Shop;
2. Select Your Products;
3. Add to Cart;
4. Verify your Delivery Address;
5. Confirm your Order;
6. Complete Payment Process;
7. Get delivered within 48h (upon reception of funds into our bank account).

Payment can be done via the following options:

1. Credit or Debit Card* (Visa, MasterCard, American Express)
2. Direct Bank Transfer**

On www.phoenixbev.mu, all international protocols are being followed to ensure a safe and secure service.

If payments are being done through Credit or Debit cards, 3-D Secure is also implemented, where a One Time Password will be generated, by SMS or by email, to ensure double authentication to successfully complete transaction, providing additional payment security.

During every process, you will be notified by Email of the status of your order.

You will also be notified, by Email, once your order has left our premises and our Delivery Team will contact you approximately 30 minutes before delivery.

Delivery timeslots are as follows:

Monday to Friday:

09h00 – 11h00

11h00 – 13h00

13h00 – 15h00

15h00 – 17h00

Saturday:

09h00 – 12h00

 

Delivery team will propose an alternate delivery time, else you may contact our Helpdesk on 5422-2470 to arrange for delivery to be done on another day.

For every order of Rs. 3,000.00 or more delivery is FREE of charge, else a delivery fee of Rs. 250.00 will be added to your total payable amount.

Yes, while on the Checkout Process, fill in details in “Delivery Address” and delivery will be done at the stated address.

Alternately, you may change the “Billing Address” and “Delivery Address” while accessing Your Account Details.

In case you have forgotten your password, click HERE to reset it.

You may create your personalized Wishlists, as recurrent orders, future orders, and special orders such as for a Birthday, Party, Engagement, Wedding, Conference, and EOY Party.

While viewing a product, click on the ♥ icon and choose the wishlist to add your selected item. Your selection will be saved in our database until you choose to remove an item or delete a wishlist altogether.

You may view and edit your Wishlists at any time. Click HERE to view your Wishlists.

To view our Terms & Conditions, click HERE

To View our Return and Refund Policy, click HERE

On Phoenixbev.mu, Data Protection Policy is subject to all applicable laws.

To view our complete Data Protection Policy, click HERE

Further questions? The Management of PBL has appointed a Data Protection Officer, whose identity and contact details are listed below, and who is accountable to the Management of PBL for the management of personal data within PBL and for ensuring that compliance with data protection legislation and that good practice can be demonstrated.

Name:                      Mrs. Preethvi Sewraj-Gooljar
Postal address:   Phoenix Beverages Ltd, Royal Road, Pont Fer,Phoenix
Email address:    pgooljar@phoenixbev.mu

Telephone no.: 601 2000, 601 2294
Mobile No.:         230 5 422 0350

On Phoenixbev.mu, Data Protection Policy is subject to all applicable laws.

To view our complete Data Protection Policy, click HERE